Synchrony Premier Credit Balance Refund Details (2024)

A credit balance refund on the Synchrony Premier World Mastercard® is a reimbursem*nt for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $500, but pays $600, can get a credit balance refund of the $100 that they overpaid.

Cardholders can request a Synchrony Premier credit balance refund: by phone (1-844-406-7427) or by sending a written request to FCBI/Billing Error, P.O. Box 965035, Orlando, FL 32896-5035. They can get their refund in the form of a check or an ACH refund credit to the bank account from which the payment was originally taken. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.

Note that you are not required to request a credit balance refund if you overpay your Synchrony Premier credit card. And if you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Synchrony Bank is required to offer you a refund.

This answer was first published on 01/20/22 and it was last updated on 03/08/24. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Synchrony Premier Credit Balance Refund Details (2024)
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